Title
Dept/ Agency: Administration/Office of Management and Budget
Action: (X) Ratifying (X) Authorizing ( ) Amending
Type of Service: EUS Contract
Purpose: Maintenance, support, and upgrade of Integrated Customer Relationship Management (CRM) and Work Order Management proprietary software customized for the City of Newark Non-Emergency 4311 Call Center
Entity Name: Qscend Technologies, Inc.
Entity Address: 231 Bank Street, Waterbury, Connecticut 06702
Contract Amount: $25,000.00
Funding Source: City of Newark Budget/Office of Management and Budget
Contract Period: April 1, 2010 through March 31, 2011, with an option to renew and/or extend the contract after March 31, 2011 for an additional one (1) year
Contract Basis: ( ) Bid ( ) State Vendor ( ) Prof. Ser. (X) EUS
( ) Fair & Open ( X ) No Reportable Contributions ( ) RFP ( ) RFQ
( ) Private Sale ( ) Grant ( ) Sub-recipient ( ) n/a
Additional Information: Partial certification of funds in the amount $19,000.00 was submitted with document.