Title
Dept/ Agency: Administration/Office of Management and Budget
Action: (X) Ratifying (X) Authorizing ( ) Amending
Type of Service: Professional Service Contract
Purpose: Maintenance, support, and upgrade of Integrated Customer Relationship Management (CRM) and Work Order Management proprietary software customized for the City of Newark Non-Emergency 4311 Call Center
Entity Name: Qscend Technologies, Inc.
Entity Address: 231 Bank Street, Waterbury, Connecticut 06702
Contract Amount: Not to exceed $25,000.00
Funding Source: City of Newark Budget/Department of Administration/Office of Management and Budget
Contract Period: April 1, 2009 through March 31, 2010
Contract Basis: ( ) Bid ( ) State Vendor (X) Prof. Ser. ( ) EUS
( ) Fair & Open (X) Non-Fair & Open ( ) RFP ( ) RFQ ( ) Private Sale
( ) Grant ( ) Sub-recipient ( ) n/a
Additional Information: N/A